Shipping policy
Shipping Policy
At Camden Wellness, we aim to make your experience smooth from checkout to delivery. Below you’ll find everything you need to know about shipping, processing times, and delivery expectations.
Order Processing
All orders are processed within 1–3 business days after purchase.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during:
- High-volume periods
- Product launches
- Public holidays
- Promotional events
Shipping Times
Estimated delivery times vary depending on your location.
United States
Estimated delivery: 5–10 business days
International Orders
Estimated delivery: 7–21 business days
Shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other external factors outside our control.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear after shipment.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
Camden Wellness is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, contact us as soon as possible at your support email before the order is dispatched.
Lost or Delayed Packages
While we work closely with our shipping partners to ensure reliable delivery, occasional delays can occur.
If your package appears lost or significantly delayed, please contact us and we’ll do our best to assist you.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Order Changes & Cancellations
We aim to process orders quickly. Because of this, changes or cancellations may not always be possible once an order has been placed.
If you need assistance, please contact us as soon as possible after ordering.
Contact
If you have any questions regarding your order or shipping, please contact our support team at: